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Watch ultra

Any ideas why my Apple Watch ultra won’t charge and continues to restart over and over whilst on the charger… yeah I have reset and restarted said watch to no avail to fix the issue ???

Apple Watch Ultra

Posted on Jan 1, 2023 7:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2023 12:57 AM

It doesn't sound good and you may need to go to a Genius bar but first...


You have done all the preliminary troubleshooting, so we need to go further.

First force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

 

Then, although it may seem irrelevant, Force Restart the paired iphone   Force restart iPhone – Apple Support (UK)

 

If is is still misbehaving...

 

 Unpair and erase your Apple Watch

and then

Set up your Apple Watch

 If no better you may want to unpair then set up without restoring the backup.

You may also want to make sure the software on the watch is up to date.

Update your Apple Watch

 

If you've already completed all that troubleshooting and the issue is still not resolved, Contact Support.

 

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 

 



1 reply
Question marked as Top-ranking reply

Jan 2, 2023 12:57 AM in response to BellePinky

It doesn't sound good and you may need to go to a Genius bar but first...


You have done all the preliminary troubleshooting, so we need to go further.

First force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

 

Then, although it may seem irrelevant, Force Restart the paired iphone   Force restart iPhone – Apple Support (UK)

 

If is is still misbehaving...

 

 Unpair and erase your Apple Watch

and then

Set up your Apple Watch

 If no better you may want to unpair then set up without restoring the backup.

You may also want to make sure the software on the watch is up to date.

Update your Apple Watch

 

If you've already completed all that troubleshooting and the issue is still not resolved, Contact Support.

 

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 

 



Watch ultra

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