You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Shared Albums have not sync'ed since Dec. 30th. How can I force a Sync?

Is there a way to "Force" a Sync of the Shared Albums on the Mac? I have new photos on my iPhone in the Shared Album but I still do not see them on my Mac in Photos.

MacBook Pro 13″, macOS 10.12

Posted on Jan 3, 2023 2:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2023 4:33 PM

Hey there UCSman,


Thanks for reaching out to the Apple Support Communities. To get started, is this an iCloud Shared Photo Library that you're using? If so, check out the steps listed in the following resource that may be able to help: How to use iCloud Shared Photo Library - Apple Support


Get help with Shared Library
- If you use a device with an earlier version of iOS, iPadOS, macOS, tvOS, or iCloud for Windows, you can't see content moved to the Shared Library. You can see your Shared Library on iCloud.com, or see it on a device that meets the minimum system requirements for Shared Library. 
- If the library creator runs out of iCloud storage, content can no longer be added to the Shared Library and changes such as edits, favorites, and metadata adjustments no longer sync. To get more storage and access to other premium features, learn how to upgrade to iCloud+.


If not, have you had a chance to go through all the steps listed in the 'Related Article', If Shared Albums aren't working - Apple Support?


If you have gone through the steps in the resources above, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple


Take care!

1 reply
Question marked as Top-ranking reply

Jan 4, 2023 4:33 PM in response to UCSman

Hey there UCSman,


Thanks for reaching out to the Apple Support Communities. To get started, is this an iCloud Shared Photo Library that you're using? If so, check out the steps listed in the following resource that may be able to help: How to use iCloud Shared Photo Library - Apple Support


Get help with Shared Library
- If you use a device with an earlier version of iOS, iPadOS, macOS, tvOS, or iCloud for Windows, you can't see content moved to the Shared Library. You can see your Shared Library on iCloud.com, or see it on a device that meets the minimum system requirements for Shared Library. 
- If the library creator runs out of iCloud storage, content can no longer be added to the Shared Library and changes such as edits, favorites, and metadata adjustments no longer sync. To get more storage and access to other premium features, learn how to upgrade to iCloud+.


If not, have you had a chance to go through all the steps listed in the 'Related Article', If Shared Albums aren't working - Apple Support?


If you have gone through the steps in the resources above, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple


Take care!

My Shared Albums have not sync'ed since Dec. 30th. How can I force a Sync?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.