algha' qayd almalek

You need to contact the previous owner of this iPhone. No-one else can help you. The phone was not properly prepared for sale before it came into your possession. It may even be stolen. If you are still in contact with the previous owner, they must follow Apple's directions for decommissioning the phone.

What to do before you sell, give away or trade in your iPhone or iPad – Apple Support (UK)

"Deactivate the activation lock: iPhone XR I want to unlock the activation lock"

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Troubleshooting a Locked iPhone:

If your iPhone is locked, get this serviced.

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

"Deactivate the activation lock: iPhone XR I want to unlock the activation lock"

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Thank you for the screenshot.

Whose iPhone is this? This seems to have been disabled by Find My.

MPORTANT NOTE:

Keep Personal Info off of these Forums:

These forums are here for everyone out there to view. So, just be certain to keep personal information(eMail Address) off of these forums and other forums too. Anyone out there can read this info. For your Security & Privacy: I have asked the host to rid of the image you've provided. :)