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Iphone 12 automatic freezing and restarting

My phone keeps on freezing and restarting. The update also for ios 16.2 only says update requested

Posted on Jan 6, 2023 6:10 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2023 6:20 PM

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

4 replies
Question marked as Top-ranking reply

Jan 6, 2023 6:20 PM in response to Empresskwon

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Jan 6, 2023 6:23 PM in response to Empresskwon

Empresskwon Said:

"Iphone 12 automatic freezing and restarting: My phone keeps on freezing and restarting. The update also for ios 16.2 only says update requested"

-------


Troubleshooting a Freeding a Restarting iPhone:

I'd say the iPhone is stuck in a boot loop.  So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip


No succes?...

Try the Tips at these Apple Support Links:






Jan 6, 2023 8:44 PM in response to Empresskwon

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Iphone 12 automatic freezing and restarting

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