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Photos received in messenger is HEIC and cant see them

Photos received in messenger is HEIC and can't see them How do I fix this issue? it's not all my messages or texts that send pics do this but only a few. How can i see these pics?

iPhone 12 mini

Posted on Jan 6, 2023 6:46 PM

Reply
1 reply

Jan 9, 2023 11:21 AM in response to gnjmitchell

Hello gnjmitchell,


That would be a great question for the developer of this app. If this is happening in the Facebook Messenger app, then we'd recommend contacting the developer to discuss your next steps: How to contact an app developer They'll need to take it from here.


In case you meant the Messages app (the Apple app), is this happening with iMessage and text messages? Which iOS version are you using exactly? Does it only happen when receiving from a specific sender? As this information will up us to move forward towards a solution.


Wishing you well, take care.

Photos received in messenger is HEIC and cant see them

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