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I have just paid 19.95 for an app ( I thought it was a pay monthly but took the full amount) I tried to use it and it doesn’t do what I wanted it to.
I went to subscriptions and all it would allow me to do was cancel the app, which I did but instead of allowing a refund it has given me access for a year. So how do I get a refund. I used it for less than 2 mins.
iPhone 13 Pro Max, iOS 16
Hi
thanks for you help. I had tried that earlier and it didn’t allow me to do that. I have managed to do it now. I obviously did something wrong.
thank you
Hi
thanks for you help. I had tried that earlier and it didn’t allow me to do that. I have managed to do it now. I obviously did something wrong.
thank you
There is an Apple article with information about requesting refunds. Click on the following link: Request a refund for apps or content that you bought from Apple - Apple Support
Subscriptions
