I can’t send group texts if one user is an android user?

Raven1100 wrote:

Having an issue sending a group text when one user is a non Apple user.

Contact Verizon and speak to their technician they will know what to do to get your phone to work with their feature.

I was having a terrible time sending group texts to Android and Apple devices simultaneously. This chat group was extremely helpful.

I have T-mobile and had to get connected to a “Senior” tech to solve the issue. 1st level tech support could not solve it.

it is a “provisioning” and blocking of messages in the Cellular network causing the issue. Once they made a few cellular network settings changes I can now send pictures and messages to Android and Apple Devices simultaneously again!!

thank you