connection to server failed
I keep getting this message when I try to retrieve my emails. As well, I get emails that have the message "This message has no content"
iPad, iPadOS 16
User profile for user:
Lissy_12
User level:
Community Specialist
Hi crocette,
Thank you for using the Apple Support Communities! If you're unable to receive mail, the steps from the article below may help:
•When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
•Make sure that your device is connected to the Internet.
•Check with your email service provider to find out if there's a service outage.
•If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.
By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:
1. Go to Settings > Mail, then tap Accounts.
2. Tap Fetch New Data.
3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.
Hope this helps!
Have a great day.