You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I was using 4K Dolby Vision in my apple without any issues. After the update to tvos 16.2, my TV started showing one fourth of the picture. I tried resetting video settings in my apple tv, it is setting to 4K but screen shows same problem.
Please help me to downgrade the tvos. See the picture to know how i am viewing apple Tv now. 🥲
Apple TV 4K
Working without issue on my system. Double check your TV picture settings as well. If that checks out you can do a reset on the ATV.
Working without issue on my system. Double check your TV picture settings as well. If that checks out you can do a reset on the ATV.
Tried Zoom, problem is not with zoom. Accidentally I switched off apple tv while it was working, by keeping the TV on, I could see the apple logo on the screen and after it started screen resolution changed. Entire viewing screen reduced into one fourth. After this I changed the format in appletv to 4K, and TV started showing image properly.
(image after accidentally switched off apple tv- this is 1080p DolbyVision)
If I select any other format in appletv other than 4K, tv screen shows image in reduced size, like as in the picture above.
have you tried to unzoom?
Use Zoom to magnify the image on Apple TV - Apple Support (IE)
Thank you very much, problem resolved.🙏
You’re welcome
tvos 16.2 - video format problem
