slow Mac with spinning wheel!

My 2019 Mac has been slow for awhile and I often get multi color spinning wheel for a long time.


Mac had me install malware bytes but it doesn't seem to do anything- is premium worth it and will it help????


Posted on Jan 12, 2023 1:48 PM

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Question marked as Top-ranking reply

Posted on Jan 12, 2023 1:58 PM

It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community



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4 replies
Question marked as Top-ranking reply

Jan 12, 2023 1:58 PM in response to Cranf_Jo

It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community



Jan 13, 2023 3:14 PM in response to Cranf_Jo

If you could, please upload the report. There's a good chance the drive isn't actually failing. There could be intensive software in the background that's causing strain on your Mac. Plus, if your Mac utilizes only a hard disk (not a Fusion Drive or SSD), instead of replacing the hard disk, you may want to consider using an external SSD as the startup disk. It will make your Mac faster than any hard disk could, and the solution can be had for under $100.


Jack

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slow Mac with spinning wheel!

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