You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can't type in some numbers and letters on my keyboard: 7 8 9 u I o j k l m. this is a new lsaptop i bought 3 days ago. i took it back, they ran tests said it is all working. so i drove home 35 minutes away and i still cannot enter my password with 8 as part of my password.
[Re-Titled by Moderator]
MacBook Air Apple Silicon
TCHR432YRS wrote:
Can I still use the Magic mouse? I prefer to use the mouse.
Yes. All you have to do is turn OFF the special Mouse Keys feature in the Accessibility settings to fix this. stedman1 gave you a link.
TCHR432YRS wrote:
Can I still use the Magic mouse? I prefer to use the mouse.
Yes. All you have to do is turn OFF the special Mouse Keys feature in the Accessibility settings to fix this. stedman1 gave you a link.
TCHR432YRS wrote:
I can't type in some numbers and letters on my keyboard: 7 8 9 u I o j k l m.
Google "789uiojkl" to see some info about this. You just have to turn OFF Mouse Keys in your accessibility preferences. Sometimes hitting the Option key 5 times will do it too.
Are you able to type every alphanumeric and special character into a program such as Notes? Use that as evidence when you show ‘them’.
You can return a new Mac for any reason at all within 2 weeks, depending on your region. Sales Policies - Apple
Thank you! even tech support didn't figure this out! I followed the instructions above and now my keyboard is fully functioning. I haven't used this board before but I will now! Thanks again
I just did check on notes with tech support NO the letters/numbers don’t work. Next step is higher support in the morning.
I will try that. I used an Apple mouse, and maybe I hit some settings. Can I still use the Magic mouse? I prefer to use the mouse.
I can't type in some numbers and letters on my MacBook Air keyboard
