IPhone stuck on apple, low memory on phone
iPhone stuck on apple after restart, low memory on phone.
How can I fix this issue if from iTunes I can't update the phone (1110) ?
iPhone 12 Pro, 16
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User profile for user:
Michele_4_411
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Community Specialist
Hi balexandra,
We would love to help resolve the issue you're having. Have you already tried to "Force restart iPhone"? If not, we recommend trying that first to restart the operating system. If you have already tried that and the issue is unresolved, you'll want to follow the steps below to resolve the issue.
- "Connect your device to a computer, then put your device into recovery mode with these steps: iPhone 8 and later: Press and release the Volume Up button. Press and release the Volume Down button. Press and hold the Side button. Keep holding the Side button until you see the recovery mode screen.
- On a Mac with macOS Catalina 10.15 or later, open the Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes. When asked to update or restore, choose Update. This will update your device to the latest version of iOS. If you choose Restore, it will erase your iPhone."
Reference: If your iPhone is stuck on the Apple logo - Apple Support
Note: Please make sure that you choose "Update" as the other option will completely erase your device.
Cheers!