You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ventura Spotlight not opening some files, cannot tell pattern

Since installing Ventura a few weeks ago, Spotlight is not opening some files, apparently because they do not "relate" well with the correspoding application. This I infer since the app icon is not showing next to those; instead, they have a Finder icon. Which will do nothing if clicking, pressing enter or trying any other imaginable action.


I cannot tell a pattern, since e.g. some pdf files open in Preview correctly, but other don't. I looked into whether this was related to recent/old files, storage folder, local vs Cloud copy. Not related to any to these. Settings are not inhibiting spotlight file types not privacy settings.


Let me emphasize, even for the same extension (e.g. xls, pdf, pptx) , some files open and other do not.


This problem only occurs within spotlight; in Finder iself, files show the right icon and open, fast and furious. :-). If, within spotlight results I select open in Finder, then, obviously I am in the finder and the corresponding application and file will open correctly. This has been, indeed, the workaround so far.


In SAFE mode all seems to work fine! But, disabling all login items has not solved the issue. Also disabling all background activity. Reindexing Spotlight neither.


If you've encountered the same o similar problem, please respond. Trying to explain the situation in more detail "hypothetically" will probably be a waste of time.


BTW, I've used Mac for well over a decade, (since.... was it Lion? Leopard?), so I am quite familiar with obvious usage issues. Any suggestion with terminal commands I can handle fairly well, though not a Unix user.

Posted on Jan 20, 2023 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2023 6:28 PM

SOLVED by rebuilding spotlight. :-)


Once I realized it was limited to Dropbox v165.4.4300, which forced the folder within de Library, (thumbs down for Dropbox), rebuilding (i.e. reindexing) Spotlight solved the issue.


See Apple instructions here:

Rebuild the Spotlight index on your Mac - Apple Support (IE).


Note: If you've never done this, the step where you add –drag or (+)–, and immediately remove (-) the folder does NOT require to click DONE in between. The instructions are pretty clear, but this has always seemed like I was doing nothing by adding and subtracting immediately, but indeed that makes Spotlight reindex.


Similar questions

3 replies
Question marked as Top-ranking reply

Jan 20, 2023 6:28 PM in response to FreddyL

SOLVED by rebuilding spotlight. :-)


Once I realized it was limited to Dropbox v165.4.4300, which forced the folder within de Library, (thumbs down for Dropbox), rebuilding (i.e. reindexing) Spotlight solved the issue.


See Apple instructions here:

Rebuild the Spotlight index on your Mac - Apple Support (IE).


Note: If you've never done this, the step where you add –drag or (+)–, and immediately remove (-) the folder does NOT require to click DONE in between. The instructions are pretty clear, but this has always seemed like I was doing nothing by adding and subtracting immediately, but indeed that makes Spotlight reindex.


Jan 20, 2023 5:12 PM in response to FreddyL

Update. It relates to the (mandatory) Dropbox update a few weeks ago v165.4.4300 .

This version moved the Dropbox default folder to a location within de Library. It used to be just another folder, which one could change of location. Not any more.... ****** Dropbox.


I am now searching for a solution, but we narrowed down the problem! The question has become how to make spoiled dropbox work with spotlight correctly.

Ventura Spotlight not opening some files, cannot tell pattern

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.