You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new Apple Watch ultra is dead. Black screen. Died with a charge and now fully charged. Will not turn on. Tried all the hard resets

My new Apple Watch ultra is dead. Black screen. Died with a charge and now fully charged. Will not turn on. Tried all the hard resets. Do I need to take this to an apple store?

Apple Watch Ultra

Posted on Jan 20, 2023 8:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2023 9:57 PM

See: If your Apple Watch won't charge or it won't turn on for troubleshooting steps

If you still need help, contact Apple Support or take it to an Apple Store for help. If in N America you could also call to speak with an Advisor- , call 1-800-MY-APPLE


1 reply

My new Apple Watch ultra is dead. Black screen. Died with a charge and now fully charged. Will not turn on. Tried all the hard resets

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.