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I have a subscription for R49.99 that I can't cancel, it's been a year now.. it's written ITunes

Posted on Jan 21, 2023 2:09 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2023 2:26 AM

If you have followed all these steps to cancel your subscription:


  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.


And you cannot cancel it, Contact - Official Apple Support for further support on this issue

5 replies
Question marked as Top-ranking reply

Jan 21, 2023 2:26 AM in response to asavela16

If you have followed all these steps to cancel your subscription:


  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.


And you cannot cancel it, Contact - Official Apple Support for further support on this issue

Jan 21, 2023 8:42 AM in response to asavela16

Please click on this link to learn how to cancel a subscription from Apple ➔ If you want to cancel a subscription from Apple - Apple Support


Notes:

• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.


Can’t find the subscription that you want to cancel? Use this link to jump to the section about what to do --> If you want to cancel a subscription from Apple - Apple Support


If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> Apple Support


If you still have problems:


Click here ➔ Choose your country or region - Official Apple Support Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ Contact Apple for support and service - Apple Support



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