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Why does my iPhone 11 keep shutting off?

Why does my iPhone 11 keep shutting off


[Re-Titled by Moderator]

Posted on Jan 21, 2023 3:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2023 4:58 PM

hayle20 Said:

"Why does my iPhone 11 keep shutting off"

-------


Troubleshooting Battery Issues:


Getting this Serviced:

Apple Support Contact Information:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic. And that makes sense because many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Troubleshooting iPhone Power:


I. Perform a Restart:

A. Try Force Restarting your iPhone:

Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


II. A Few Apple Support Sites that May Help:






3 replies
Question marked as Top-ranking reply

Jan 21, 2023 4:58 PM in response to hayle20

hayle20 Said:

"Why does my iPhone 11 keep shutting off"

-------


Troubleshooting Battery Issues:


Getting this Serviced:

Apple Support Contact Information:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic. And that makes sense because many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Troubleshooting iPhone Power:


I. Perform a Restart:

A. Try Force Restarting your iPhone:

Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


II. A Few Apple Support Sites that May Help:






Why does my iPhone 11 keep shutting off?

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