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vijayendra.c Author

Level 1

10 points

A scanner driver supporting this software is not installed - Mac OS-13.2

Hi,

I am getting the "A scanner driver supporting this software is not installed. Install it and try again. Code 15,230,0" error in my Macbook which has Ventura 13.2 OS.

I tried multiple things including selecting share printer on network in printer settings but it did not work. The problem started when even after installing my Canon Pixma E460 series printer on my Mac, the printer was not showing up in Image Capture.

Now while trying to install the Canon IJ Scan Utility ver 2.4.0 from the Canon India website, I am getting this error. Any help will be apppreciated.

MacBook Air 13″, macOS 12.6

Posted on Jan 25, 2023 12:29 AM

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vijayendra.c Author

Level 1

10 points

Posted on Jan 25, 2023 1:12 AM

Found the solution. ICA Driver was not installed. Downloaded from https://in.canon/en/support/0100610802

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A scanner driver supporting this software is not installed - Mac OS-13.2

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