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Can’t cancel subscription

I can’t cancel a subscription

iPhone 5c, iOS 10

Posted on Jan 27, 2023 2:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2023 4:04 AM

Hello Steffanie_Bad,


We could provide better assistance if we knew what you had tried and what makes you think you cannot cancel a subscription. This document ➔ If you want to cancel a subscription from Apple - Apple Support and the notes below should help guide you.


Notes:

• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.


Use this shortcut to jump to the section about what to do if you can’t find the subscription that you want to cancel. --> If you want to cancel a subscription from Apple - Apple Support


If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> Apple Support


If you still have problems:


Click here ➔ Choose your country or region - Official Apple Support Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ Contact Apple for support and service - Apple Support



2 replies
Question marked as Top-ranking reply

Jan 27, 2023 4:04 AM in response to Steffanie_Bad

Hello Steffanie_Bad,


We could provide better assistance if we knew what you had tried and what makes you think you cannot cancel a subscription. This document ➔ If you want to cancel a subscription from Apple - Apple Support and the notes below should help guide you.


Notes:

• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.


Use this shortcut to jump to the section about what to do if you can’t find the subscription that you want to cancel. --> If you want to cancel a subscription from Apple - Apple Support


If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> Apple Support


If you still have problems:


Click here ➔ Choose your country or region - Official Apple Support Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ Contact Apple for support and service - Apple Support



Jan 27, 2023 3:01 AM in response to Steffanie_Bad

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



Can’t cancel subscription

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