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mbjmbjmbjmbj Author

Level 1

5 points

Cannot update from Yosemite as App Store won't accept Apple ID Password.

I have erased my mac, and it has reinstalled to MacOS Yosemite.

Now I wish to update to the latest possible MacOS. I have attached my Apple ID to the Mac, but the App Store does not accept my Apple ID password, leaving me unable to update the MacOS.

I have tried changing password without luck.

I am on a MacBook Pro (Retina, 13-inch, Early 2015)

Has anyone experiences similar issues when erasing? Are there any fixes?

MacBook Pro

Posted on Jan 27, 2023 2:42 AM

Top-ranking reply

mbjmbjmbjmbj Author

Level 1

5 points

Posted on Jan 27, 2023 10:12 AM

Fixed

I ended up updating the MacOS step by step (El Capitan —> Sierra —> High Sierra —> Big Sur) through this site: How to download macOS – Apple Support (UK)

I am now able to access App Store and log in with Apple ID everywhere.

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Cannot update from Yosemite as App Store won't accept Apple ID Password.

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