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Level 1

4 points

Hi , my iphone has stolen and its offline , can you help us to find it ?

My iphone has stolen can you help me to find it ?

Its offline and i can see it in find my .

iPhone 13 Pro Max, iOS 16

Posted on Jan 27, 2023 9:59 AM

Top-ranking reply

Level 10

418,861 points

Posted on Jan 27, 2023 10:03 AM

Read this document for what you can do if you see it in Find My but it is offline

Why is it offline?

Your device is powered off or its battery has run out.
It's not connected to a known Wi-Fi or data network.
If you turned on Send Last Location, more than 24 hours has passed since it connected to a Wi-Fi or data network.
You might be in a region where we don't offer this feature due to technical limitations or local law.

What can I do?

You can still play a sound, send a message, issue a

lock request, or start an erase of your iOS device with Find My. Your

device receives the command after you turn on your device and connect to

the Internet.

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