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Apple TV 4K streaming on demand sports via the Discovery Plus app, I get the following error: “coremediaerrordomain.1718449215”

When streaming on demand sports via the Discovery Plus app, I get the following error: “coremediaerrordomain.1718449215”. It is happening on my Apple TV 4K but not on my Apple TV 4 HD.


I’ve tried Discovery help but they couldn’t help. Anyone got any ideas? I’ve deleted the app and reinstalled it, restarting in between. I can play live Eurosport and any non Eurosport programmes, just not Eurosport on demand…?!

Apple TV 4K, tvOS 16

Posted on Jan 28, 2023 2:27 PM

Reply
14 replies

Jan 30, 2023 2:19 AM in response to TazTasman

  1. A next step would be to contact the app developers, as their app is giving an error.
  2. On the other hand, the error is specific to apps on the Apple platforms, so maybe Apple Support is able to shed some light on what is going wrong, and how to tell that to the devs. Apple won’t be able to fix app issues, though, as that is with Discovery+.

Apr 27, 2023 11:39 AM in response to TazTasman

I’ve finally managed to resolve this issue, as I was having the same thing. I dropped my Apple TV settings down to 1080p and the discovery plus started playing the on demand content happily.


On the Apple TV go into the settings app, then video and audio, then format and choose one of the 1080p settings - I choose SDR.


😊 I hope this helps anyone who was having this issue.

May 11, 2023 1:21 PM in response to TazTasman

As per some of the other replies below. I also tested changing my AppleTV video settings. I usually have it on 4K HDR and discovery+ never wanted to know when it came to on demand sports playback.


however drop the settings to 1080p HDR and everything appears to work fine.


I know it’s a bit faffy having to change your settings but it’s a workaround that does appear to work.

Jun 8, 2023 4:58 AM in response to TazTasman

It’s resolution issue and It’s the 3 second discovery plus ident/ad that’s causing the issue. I’ve found that if you start the on demand media in 1080 to get past the stall we were seeing in the 3 second ident I’ve been able to go back to the settings and change it back to 4k HDR after 5seconds into the programme and the media plays fine and is also upscaled correctly. Apple and discovery really need to sort this.

Jun 29, 2023 1:41 AM in response to James Paul Photography

I let Discovery plus in the UK know about it via their twitter support account and I've noticed that on some recent streams the 3 second indent is no longer injected into the on demand media stream at the beginning. Looks like they've quietly corrected the issue so there's no need to downscale the resolution from 4K to 1080P to get access to a Eurosport catch-up stream.

Apple TV 4K streaming on demand sports via the Discovery Plus app, I get the following error: “coremediaerrordomain.1718449215”

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