You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone won't turn on

my ph was charging and then I noticed a black screen no power no nothing my phone is dead.


[Edited by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Jan 30, 2023 4:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 4:42 AM

Try a forced restart to see if this will solve your problem


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


If this is not working, Contact - Official Apple Support to set up hardware service for your device

2 replies
Question marked as Top-ranking reply

Jan 30, 2023 4:42 AM in response to ericam559

Try a forced restart to see if this will solve your problem


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


If this is not working, Contact - Official Apple Support to set up hardware service for your device

My iPhone won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.