I have inherited my dead grandson's macbook air and it is locked. I have what I believe is his apple ID but don't know his password or his iTunes account. I have recipt numer from purchase and proof of his passing ....... How do I restset the macbook so I can use it?
pyorkie wrote:
I have inherited my dead grandson's macbook air and it is locked. I have what I believe is his apple ID but don't know his password or his iTunes account. I have recipt numer from purchase and proof of his passing ....... How do I restset the macbook so I can use it?
You have to follow these instructions: How to request access to a deceased family member's Apple account - Apple Support
pyorkie wrote:
I have inherited my dead grandson's macbook air and it is locked. I have what I believe is his apple ID but don't know his password or his iTunes account. I have recipt numer from purchase and proof of his passing ....... How do I restset the macbook so I can use it?
You have to follow these instructions: How to request access to a deceased family member's Apple account - Apple Support
To learn how to request access to a deceased family member's Apple account, click here for complete instructions.
have inherited dead grandson's macbook air
