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Level 1

4 points

Why can’t I verify my information?

I can’t verify my personal information on my Apple Pay even though I put in the correct information.

iPhone 12 Pro Max, iOS 16

Posted on Jan 31, 2023 2:45 AM

Top-ranking reply

Level 10

208,977 points

Posted on Jan 31, 2023 3:38 AM

If you have followed all the steps and instructions in Related Article: Identity verification for Apple Card or Apple Cash and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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