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iphone keeps getting frozen in apps/home screen?

my phone keeps getting sort of stuck in apps and last night it got stuck on the home screen as well. the only part of the screen that is responsive is the bottom part where you’d usually drag to return to the home screen/view your open apps, but it doesn’t actually do that. it drags, but it doesn’t change menus. just locking the screen and turning it back on helps, but it’s been happening increasingly frequently over the past 3(?) days and it’s very inconvenient. does anyone know why it’s doing this and how i can permanently fix it? thanks

iPhone XS

Posted on Feb 4, 2023 5:39 AM

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Question marked as Top-ranking reply

Posted on Feb 4, 2023 5:59 AM

Before arranging for a repair or visit to a genius bar, first try a Forced restart 


Click here >   Force restart iPhone – Apple Support (UK) 


you could try reset and restore


Allow a couple of hours: 


How to back up your iPhone, iPad, and iPod touch - Apple Support 


Restore your iPhone, iPad, or iPod to factory settings - Apple Support 


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support 



If no better you should probably arrange a repair 


Click here > iPhone Repair & Service - Apple Support 


Or  


Click here >  Contact - Official Apple Support



1 reply
Question marked as Top-ranking reply

Feb 4, 2023 5:59 AM in response to antiiclockwiise

Before arranging for a repair or visit to a genius bar, first try a Forced restart 


Click here >   Force restart iPhone – Apple Support (UK) 


you could try reset and restore


Allow a couple of hours: 


How to back up your iPhone, iPad, and iPod touch - Apple Support 


Restore your iPhone, iPad, or iPod to factory settings - Apple Support 


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support 



If no better you should probably arrange a repair 


Click here > iPhone Repair & Service - Apple Support 


Or  


Click here >  Contact - Official Apple Support



iphone keeps getting frozen in apps/home screen?

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