Why am I having problem adding my card?

Citycash101 Said:

"Why am I having problem adding my card?"

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Troubleshooting Methods of Payment:

A. At Least Method of Payment:

You need at least one method of payment assisted to your account. So, normally if you are looking to swap it out, add the new one first, and then remove the old one. But, being the other way around, contact Apple Support.

B. Contacting Apple Suppport:

Request to speak to the iTunes Store Staff. Show them what happened. They will see this, informing you about where this all, confirm where this all stands in your Apple Account, and run you through the fix. If need be, ask about performing a screensharing session with the Apple Rep.

• Contact Us - Choose Locations
• Proceed from there as Necessary
• Note: Calls seem to be taking much longer than normal to get an Apple Rep to answer the call. And that makes sense, because many are at home at the moment (due to the Coronavirus Pandemic), hence they have more free time on their hands for a chance to callApple Support.

Citycash101 Said:

"Why am I having problem adding my card?: Please how do I contact Apple?: put me through that thanks."

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Contacting Apple:

There is no direct eMail address for Apple Support. However, perform a chat session, or call them.

A. Perform a Chat Session:

Keep selecting topics until you get to one that reads "Chat"

Setting Up the Chat Session:

1. Go to: support.apple.com
2. Scroll Down to "Tell us how we can help"
3. Select: Get Support
4. Proceed from there as Necessary

A. Call Apple:

In the U.S.? Dial this number: (800)MY-APPLE

What might "my card" mean?

• Your contact card?
• A payment method to your Apple ID? See the article linked above.
• A credit or debit card to Apple Pay? Set up Apple Pay - Apple Support
• Something else?

What happens when you try?

Go to Contact Official Apple Support