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Level 1

4 points

FaceTime

I can place a FaceTime call but cannot receive one on my new iPhone 14. I just moved from an iPhone 8 and this feature no longer works.

iPhone 14

Posted on Feb 5, 2023 12:34 PM

Top-ranking reply

Level 8

35,560 points

Posted on Feb 6, 2023 8:30 PM

Re: I can place a FaceTime call but cannot receive one on my new iPhone 14.

Try scrolling to: Update your FaceTime settings after you set up a new device

in Apple Support's article(link below)

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