You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps

I can’t install apps on my iPhone, the apps are just loading, and then stop after some time

iPhone 13 Pro Max

Posted on Feb 6, 2023 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2023 12:01 AM

Hi cecilie84

Welcome to the Apple (user-to-user) Community


Re: I can’t install apps on my iPhone


You might want to check you have storage space on your Phone for the new apps:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


Else:

Wondering if Apple Support's article (link below) can help:

What to do:

If you can’t download or update apps on your iPhone or iPad - Apple Support


or

How to: Get apps in the App Store on iPhone – Apple Support


and, if needed:

App Store Support has a website online.

App Store - Official Apple Support

All the best :-)

2 replies
Question marked as Top-ranking reply

Feb 7, 2023 12:01 AM in response to cecilie84

Hi cecilie84

Welcome to the Apple (user-to-user) Community


Re: I can’t install apps on my iPhone


You might want to check you have storage space on your Phone for the new apps:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


Else:

Wondering if Apple Support's article (link below) can help:

What to do:

If you can’t download or update apps on your iPhone or iPad - Apple Support


or

How to: Get apps in the App Store on iPhone – Apple Support


and, if needed:

App Store Support has a website online.

App Store - Official Apple Support

All the best :-)

Feb 7, 2023 12:59 AM in response to cecilie84

the apps are just loading, and then stop after some time


Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

Apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.