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I have a brand new 10th Gen iPad. I have an Apple Pencil 1st sen and it will NOT pair. I have tried the steps that the Apple support website provides, but it does not help. PLEASE HELP! Thank you.
iPad (10th gen) WiFi
If you have followed all of the suggested actions without success, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:
If you have followed all of the suggested actions without success, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:
When trying to pair the first generation Apple Pencil with the iPad10, are you using the special Apple USB-C to Lightning adapter to connect the USB-C/USB-C cable supplied with the iPad? If not, this may the source of your difficulty.
https://store.apple.com/uk/xc/product/MQLU3ZM/A
While this special adapter is included in the box of new first generation Apple Pencils, some older stock Pencils may not have this adapter in the box.
The first generation Pencil is paired using the wired connection between the iPad and Pencil.
Otherwise, this support page may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can resurrect a Pencil battery.
I had to end up downloading and using the LightBlue LE app. It solved my problem.
apple pencil 1st gen won't pair with ipad 10th generation
