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User profile for user: bibikit
bibikit Author
User level: Level 1
6 points

Why I can’t airdrop my Wife iphone, vice versa

I am using iphone13 pro max, ios16.3, my wife iphone13 pro ios16.3, both restarted many times, wifi bluetooth data all switch on. We can detect and air drop other iphone around us. But not to each others. We both are in each contact. Airdrop is set to contact only. What is wrong

Posted on Feb 10, 2023 6:49 AM

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User profile for user: Bill_T1
Bill_T1
User level: Community Specialist

Posted on Feb 12, 2023 2:30 PM

Hi bibikit,


The support page How to use AirDrop on your iPhone or iPad offers the following suggestions:


  • "Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file."


As you have this set for Contacts Only, confirm that each of you have the Apple ID address stored in the contact information. Edit contacts on iPhone shows how:


"In the Contacts app , assign a photo to a contact, add a pronunciation, change a label, add a birthday, and more to your contacts.

  1. Tap a contact, then tap Edit.
  2. Enter or update their contact information.
  3. When you’re finished, tap Done."


Regards.



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Question marked as Top-ranking reply
User profile for user: Bill_T1
Bill_T1
User level: Community Specialist

Feb 12, 2023 2:30 PM in response to bibikit

Hi bibikit,


The support page How to use AirDrop on your iPhone or iPad offers the following suggestions:


  • "Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file."


As you have this set for Contacts Only, confirm that each of you have the Apple ID address stored in the contact information. Edit contacts on iPhone shows how:


"In the Contacts app , assign a photo to a contact, add a pronunciation, change a label, add a birthday, and more to your contacts.

  1. Tap a contact, then tap Edit.
  2. Enter or update their contact information.
  3. When you’re finished, tap Done."


Regards.



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Why I can’t airdrop my Wife iphone, vice versa

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