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Is there a problem with Ventura 13.2 for Mac OS Mail will not load after clicking on desktop icon

Is there a problem with Ventura 13.2 for Mac OS Mail will not load after clicking on desktop icon. It briefly blinks on the screen and an error REPORT is sent to APPLE. Anyone else having this problem. I just downloaded Ventura 13.2 yesterday. 2/10/23


iMac 27″, macOS 10.15

Posted on Feb 11, 2023 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2023 11:14 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


2 replies
Question marked as Top-ranking reply

Feb 11, 2023 11:14 AM in response to BLT5Z13

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Is there a problem with Ventura 13.2 for Mac OS Mail will not load after clicking on desktop icon

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