You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My app and iTunes is disabled how do I fix it

How do I fix my app/iTunes is disabled

iPhone 11 Pro, iOS 16

Posted on Feb 15, 2023 12:09 PM

Reply
1 reply

Feb 15, 2023 12:16 PM in response to judyhold03

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


My app and iTunes is disabled how do I fix it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.