I agreed to a Free trial period for Super Duolingo several days ago, then was charged today for a 1 Year subscription which I don't want. I've canceled the subscription (so it won't be renewed next year), but have had no success requesting a refund.

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I agreed to a Free trial period for Super Duolingo several days ago, then was charged today for a 1 Year subscription which I don't want. I've canceled the subscription (so it won't be renewed next year), but have had no success requesting a refund.

After following instructions to request a refund from the link on my emailed Apple receipt with order number for the product, I keep getting a message that says I have no purchases available for refund. Is there anything else I can do? I'm not happy about being charged for something I did not sign up for...

MacBook Pro 15″, macOS 10.15

Posted on Feb 19, 2023 5:06 PM

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Answer 1

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Limnos

Level 10

417,901 points

Feb 20, 2023 5:01 AM in response to Romanise

Is the purchase pending? You will have to wait for it to clear before asking for a refund.

If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.

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I agreed to a Free trial period for Super Duolingo several days ago, then was charged today for a 1 Year subscription which I don't want. I've canceled the subscription (so it won't be renewed next year), but have had no success requesting a refund.

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