You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment Method

I want to upgrade my storage but is not working

Posted on Feb 22, 2023 8:46 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2023 9:37 PM

Mmahmoudjabir Said:

"I cannot upgraded my storage"

-------


What type of storage? Internal or iCloud?


Troubleshooting iPhone Storage:

Try Removing Data from the iPhone itself...

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do...

Use my two User Tips:

3 replies
Question marked as Top-ranking reply

Feb 22, 2023 9:37 PM in response to Mmahmoudjabir

Mmahmoudjabir Said:

"I cannot upgraded my storage"

-------


What type of storage? Internal or iCloud?


Troubleshooting iPhone Storage:

Try Removing Data from the iPhone itself...

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do...

Use my two User Tips:

Feb 22, 2023 8:53 PM in response to Mmahmoudjabir

Mmahmoudjabir Said:

"Payment Method: I want to upgrade my storage but is not working"

-------


Troubleshooting Apple Wallet:

Are you saying that a card as a method of payment is "declined"? If so, go here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No success?...

For Financial Assistance, Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Payment Method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.