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Group Messaging

After updating my phone, my group message that includes an android user only gets received by the iphone users. HELP !!


iPhone 12 Pro Max, iOS 16

Posted on Feb 23, 2023 4:01 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2023 4:05 PM

Hello keeshluv!


The support article, If you can't send or receive messages on your iPhone or iPad - Apple Support, has steps for sending and receiving group messages.


Keep in mind that messages sent to other Apple devices use Apple servers. Messages sent to non-Apple device are routed by your carrier.


With that in mind, we would suggest reaching out to your carrier to confirm that your plan allows for SMS messaging.


I hope this is helpful. Good Luck!


1 reply
Question marked as Top-ranking reply

Feb 23, 2023 4:05 PM in response to keeshluv

Hello keeshluv!


The support article, If you can't send or receive messages on your iPhone or iPad - Apple Support, has steps for sending and receiving group messages.


Keep in mind that messages sent to other Apple devices use Apple servers. Messages sent to non-Apple device are routed by your carrier.


With that in mind, we would suggest reaching out to your carrier to confirm that your plan allows for SMS messaging.


I hope this is helpful. Good Luck!


Group Messaging

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