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iPhone 13 Pro not charging with USB-C Charger

I cannot charge my phone with USB-C Lightening Charger + 20W USB-C Power Adapter. Tried with my charger, a new charging cable, and a USB-C charger for another phone. I can slowly charge with the charger that I have from my iPhone XR. Help?

iPhone 13 Pro

Posted on Feb 26, 2023 5:14 PM

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Question marked as Top-ranking reply

Posted on Feb 27, 2023 4:28 AM

Have you tried everything suggested on this link:

If your iPhone or iPod touch won't charge - Apple Support (IN)

If so, and you still are in difficulty, you may need to contact Apple Support:

Contact - Official Apple Support


4 replies

Feb 27, 2023 4:31 AM in response to lizdehart

Check the connections and the power outlet has electricity. 🔌


If there is no power, then check the fuse box for a tripped circuit and reset.


Once everything is confirmed, then simply click ▶︎ If your iPhone won't charge for detailed instructions.


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

iPhone 13 Pro not charging with USB-C Charger

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