I’m trying to update my payment method for my apps. It says my account has been disabled

My app credit card I used was lost and I’m trying to put in new payment method and it says my account is disabled. How do I correct this?

iPhone 12 Pro Max, iOS 16

Posted on Mar 4, 2023 10:23 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2023 10:32 AM

You will need to contact Apple Support before you can add the payment method if your account is disabled. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



2 replies
Question marked as Top-ranking reply

Mar 4, 2023 10:32 AM in response to BooshkaJ

You will need to contact Apple Support before you can add the payment method if your account is disabled. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying to update my payment method for my apps. It says my account has been disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.