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I have an IPhone 12. Latest update to 16.3.1. I only receive incoming calls from people on my contact list. The only exception is if I initiate a call and they call me back. Otherwise, the person says the call goes straight to voice mail yet I have no record of it. Very frustrating. Apple support via phone and screen share says all is well. Can someone help? Thanks.
If you have Do Not Disturb or another Focus profile activated, try disabling it.
You can do this in the Control Center. Pull the Control Center down from the top right corner.
Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.
If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active.
To disable or delete this schedule, go to:
Settings → Focus → Select Profile → find SET A SCHEDULE → Tap into the time → tap Delete
Schedule or just deactivate.
You can read more about how to use Focus here:
If you have Do Not Disturb or another Focus profile activated, try disabling it.
You can do this in the Control Center. Pull the Control Center down from the top right corner.
Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.
If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active.
To disable or delete this schedule, go to:
Settings → Focus → Select Profile → find SET A SCHEDULE → Tap into the time → tap Delete
Schedule or just deactivate.
You can read more about how to use Focus here:
Go to Settings/Phone and check the setting for Silence Unknown Callers.
after latest update cannot receive incoming calls unless from contact list
