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need help erasing ipad and set up a new one

i need an appointment


iPad Pro (6th generation)

Posted on Mar 11, 2023 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2023 10:28 AM

Setting-up an iPad and transferring data from old to new is straightforward - and shouldn’t require assistance. Similarly, erasing an old device for disposal isn’t complicated.


These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


When you are ready, the best procedure for preparing you old device for disposal or reuse can be found here:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support


If you do still need assistance, you can make an appointment with the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) here:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Mar 11, 2023 10:28 AM in response to MViera0511

Setting-up an iPad and transferring data from old to new is straightforward - and shouldn’t require assistance. Similarly, erasing an old device for disposal isn’t complicated.


These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


When you are ready, the best procedure for preparing you old device for disposal or reuse can be found here:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support


If you do still need assistance, you can make an appointment with the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) here:

Genius Bar Reservation and Apple Support Options - Apple

need help erasing ipad and set up a new one

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