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My iPhone has been disabled

My account is has been disabled in the App Store and iTunes

iPhone 11, iOS 16

Posted on Mar 13, 2023 11:48 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2023 11:54 PM

Only the official Apple Support can help you in this situation. Use the blue link below to contact them:


...

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

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copied from: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Top-ranking reply

Mar 13, 2023 11:54 PM in response to jolner

Only the official Apple Support can help you in this situation. Use the blue link below to contact them:


...

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

...

copied from: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Mar 14, 2023 12:01 AM in response to jolner

jolner Said:

"My iPhone has been disabled: My account is has been disabled in the App Store and iTunes"

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Thank you for the screenshot.


Troubleshooting a Locked Apple Account:

Your account is locked. So, get it unlocked...


Contact Apple Support:


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Locked:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go 
  • through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

My iPhone has been disabled

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