Hi everyone, can anyone help me? My iPhone 11 Pro keeps crashing and restarting whenever my cellular data is on. After a restart, my battery percentage shows as 10. After switching back to wifi, it goes up again without charging. With my IPhone on wifi, there are no problems. Thanks in advance.
iPhone 11 Pro
Greetings Sarahjoanne,
If your iPhone is unexpectedly restarting, these are the best steps to take:
"Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.
Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, learn what to do.
If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhone, iPad, or iPod touch." If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
We hope this helps!
Sincerely.
iPhone 11 Pro Restarts with data on.
