Locked MacBook Air account

kenyevera Said:

"Locked MacBook Air account: My account is locked. How can I open the account?"

-------

Troubleshooting a Locked Mac Account:

Reset this Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

What account are you referring to? Your mac's login, Apple account, or something else?

https://support.apple.com/en-us/HT202860

If you forgot your Apple ID password - Apple Support (CA)

Writing an effective Apple Support Commun… - Apple Community