Unable to save pdf from gmail

Hi! When I am downloading any pdf attachment from gmail and saving it in files the ‘save’ option is not highlighting. So I am not able to download any pdf attachment from gmail. Please help. Thanks!

Posted on Mar 17, 2023 10:06 AM

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Posted on Mar 19, 2023 3:01 PM

Hello abhishekklaha,


To help resolve this issue, check to see if the file is in the downloads folder within the Files app. This can occur if you pressed the download option. This article shows you how: Find files on your iPhone or iPad in the Files app - Apple Support

You can also test with a different file to see if it will allow you to download it and save it in the Files app.


Best Regards.


1 reply
Question marked as Top-ranking reply

Mar 19, 2023 3:01 PM in response to abhishekklaha

Hello abhishekklaha,


To help resolve this issue, check to see if the file is in the downloads folder within the Files app. This can occur if you pressed the download option. This article shows you how: Find files on your iPhone or iPad in the Files app - Apple Support

You can also test with a different file to see if it will allow you to download it and save it in the Files app.


Best Regards.


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Unable to save pdf from gmail

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