I cannot hear who is calling me

Hello bonniepel,

If you can't hear a person's voice clearly, hear crackling, hear static, or have issues with sound quality, learn what to do by following these steps:

Follow these steps

1. If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off. 

2. Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Contact Apple Support

If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.

For more info and additional steps you can try on your own, check this out: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Thanks.

bonniepel ~ Does your iPhone XR still have its original battery?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health & Charging

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