You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail shelf

Icons of 4 emails & 1 new window every time I open gmail on my iPad. Forum doesn’t answer ?, just explains what it is. Not how to shut it off. Anybody know how?

iPad, iPadOS 16

Posted on Mar 24, 2023 9:48 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2023 10:08 AM

The Shelf is an integral element of iPadOS multitasking. Unlike iPadOS14 and earlier versions, multi-tasking (including split-screen, slide-over views and the Shelf) cannot be disabled from settings.


iPadOS permits you to have multiple App windows of the same App - each being self contained. The shelf, when triggered, shows a thumbnail of each Window associated with the App.  Each App - such as Mail, Safari, Notes, Calendar, etc. - has its own corresponding shelf.


The Shelf is used to quickly switch between open windows or instances of the App. Individual windows can be closed directly from the Shelf; just swipe the unwanted thumbnail off the top of the screen.


This article from Appleinsider has a useful explanation of this new feature along with many of the updates to multitasking:

https://appleinsider.com/articles/21/08/12/how-to-master-multitasking-on-ipad-and-ipad-pro-in-ipados-15


The iPad User Guide is also a rich source of frequently overlooked information. The Guide is available both online using a web browser (such as Safari), or as an Apple Books download:

iPad User Guide - Apple Support

https://books.apple.com/book/id1567104892

3 replies
Question marked as Top-ranking reply

Mar 24, 2023 10:08 AM in response to Petitechou

The Shelf is an integral element of iPadOS multitasking. Unlike iPadOS14 and earlier versions, multi-tasking (including split-screen, slide-over views and the Shelf) cannot be disabled from settings.


iPadOS permits you to have multiple App windows of the same App - each being self contained. The shelf, when triggered, shows a thumbnail of each Window associated with the App.  Each App - such as Mail, Safari, Notes, Calendar, etc. - has its own corresponding shelf.


The Shelf is used to quickly switch between open windows or instances of the App. Individual windows can be closed directly from the Shelf; just swipe the unwanted thumbnail off the top of the screen.


This article from Appleinsider has a useful explanation of this new feature along with many of the updates to multitasking:

https://appleinsider.com/articles/21/08/12/how-to-master-multitasking-on-ipad-and-ipad-pro-in-ipados-15


The iPad User Guide is also a rich source of frequently overlooked information. The Guide is available both online using a web browser (such as Safari), or as an Apple Books download:

iPad User Guide - Apple Support

https://books.apple.com/book/id1567104892

Mail shelf

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.