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Error reinstalling MacOS Sierra - iMac

Need help with reinstalling MacOS Sierra


I have an iMac (late 2015) which originally came installed with MacOS Sierra. I am trying to reinstall MacOS after accidently erasing Macintosh HD. I've restarted iMac in internet recovery mode and able to reach MacOS Utilities window. After this, i select disk utility. There is an internal disk with title Apple HDD HTS5... In here Macintosh HD is missing and hence I created Macintosh HD partition. I click on Erase and then entered Macintosh HD as Name; Mac OS Journaled as the format. Based on this Macintosh HD partition was created.


After creating partition, I go back to MacOS utilities and select Reinstall MacOS. I select installation of MacOS Sierra on Macintosh HD. However, after a few minutes, I get the following error - "An error occurred while preparing the installation. Try running this application again". I tried a few time repeating some of the above steps but wasn't successful.


Any guidance to resolve above issue would be great.


Earlier Mac models

Posted on Mar 26, 2023 3:14 AM

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10 replies

Mar 26, 2023 10:47 AM in response to TripleCMac

What size is Apple HDD HTS5?


Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… How to reinstall macOS - Apple Support

Command (⌘)-R

Install the latest macOS that was installed on your Mac.


Option-⌘-R

Upgrade to the latest macOS compatible with your Mac.


Shift-Option-⌘-R

Install the macOS that came with your Mac, or the closest version still available.


2. Decide whether to erase (format) your disk

If you need to erase your disk before installing macOS, select Disk Utility from the Utilities window, then click Continue. You probably don't need to erase, unless you're selling or giving away your Mac or have an issue that requires you to erase. Learn more about when and how to erase.

3. Install macOS

After starting up from macOS Recovery, follow these steps to install macOS:

  1. Choose Reinstall macOS (or Reinstall OS X) from the Utilities window.
  2. Click Continue, then follow the onscreen instructions to choose your disk and begin installation.
  3. If the installer asks to unlock your disk, enter the password you use to log in to your Mac. If it doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk


  1. Please allow installation to complete without putting your Mac to sleep or closing its lid. During installation, your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.

If your Mac restarts to a setup assistant, but you're selling or giving it away, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.



If you never installed macOS Sierra 10.12.4

If macOS Sierra 10.12.4 or later was never installed on your Mac, macOS Recovery works differently:

  • Command-R is still the recommended way to start up from macOS Recovery. This combination makes sure that the installation isn't associated with your Apple ID, which is important if you're selling or giving away your Mac.
  • Option-Command-R installs the macOS that came with your Mac, or the closest version still available.
  • Shift-Option-Command-R isn't available.

How to reinstall macOS - Apple Support 


Of course you may need to make a USB installer...

Create a bootable installer for macOS - Apple Support...

Create a bootable installer for macOS - Apple Support


Error reinstalling MacOS Sierra - iMac

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