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WiFi Connection to reset iPad

My kid entered codes to many times that he locked the ipad and now that I want to reset it, how do I know if it is connected to wifi? I do not see any connection bars on the top right, should I be able to see them?

iPad, iPadOS 15

Posted on Mar 28, 2023 1:23 PM

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Question marked as Top-ranking reply

Posted on Mar 28, 2023 1:37 PM

Can't reset it if you can't get past the lock screen. You can do a factory reset without a Wi-Fi connection if you can get access, but obviously you can't do that now.


The only way at this point would be to connect it to a Mac or PC via Finder (Mac only) or iTunes (older Macs if compatible and Windows). Apple calls it a "restore" and the only way to do so would be to rebuild the operating system on the iPad using the computer. You might need to get past activation lock with the password of the Apple ID used on the iPad.


Restore your iPhone, iPad, or iPod to factory settings - Apple Support

2 replies
Question marked as Top-ranking reply

Mar 28, 2023 1:37 PM in response to racruela

Can't reset it if you can't get past the lock screen. You can do a factory reset without a Wi-Fi connection if you can get access, but obviously you can't do that now.


The only way at this point would be to connect it to a Mac or PC via Finder (Mac only) or iTunes (older Macs if compatible and Windows). Apple calls it a "restore" and the only way to do so would be to rebuild the operating system on the iPad using the computer. You might need to get past activation lock with the password of the Apple ID used on the iPad.


Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Mar 28, 2023 2:23 PM in response to racruela

Allowing children access to a Passcode-locked iPad is a sure-fire recipe to find yourself locked-out of your iPad. Unless you have a recent backup of your data, potential loss of all locally stored data, photos and files.


“Unavailable” generally indicates that you (or someone else) has repeatedly entered an incorrect Passcode. If you have a countdown, you can wait and try again. If you have tried too many times, or if the iPad indicates that it is disabled, you’ll have to restore the iPad.


An iPad passcode cannot be recovered, reset or modified from another device.



iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled/Unavailable



If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

WiFi Connection to reset iPad

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