You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

should i delete all data from iphone before shipping it back?

should i delete all data from iphone before shipping it back?


Posted on Apr 1, 2023 7:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2023 11:45 PM

Hi Dbcooperlives

welcome to the Apple (user-to-user) Community


Re: should i delete all data from iphone before shipping it back?


Wondering why you are shipping your iPhone back ... eg: for service, or trade-in.

Apple support has articles online that may help:


Follow these steps before you send your device in for repair or replacement.

How to: Get your iPhone, iPad, or iPod touch ready for service


or

Apple Support has info. on trading in an old phone for a new one:

What to do before you sell, give away or trade in your iPhone or iPad – Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Apr 1, 2023 11:45 PM in response to Dbcooperlives

Hi Dbcooperlives

welcome to the Apple (user-to-user) Community


Re: should i delete all data from iphone before shipping it back?


Wondering why you are shipping your iPhone back ... eg: for service, or trade-in.

Apple support has articles online that may help:


Follow these steps before you send your device in for repair or replacement.

How to: Get your iPhone, iPad, or iPod touch ready for service


or

Apple Support has info. on trading in an old phone for a new one:

What to do before you sell, give away or trade in your iPhone or iPad – Apple Support


All the best :-)

should i delete all data from iphone before shipping it back?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.