asking for password contacts

We appreciate you confirming those settings Peter Ryan.

Our next suggested step is to create a test user profile on your Mac, log in to it, set up Contacts with your iCloud account as you have it here, then see if you are prompted for the password repeatedly.

This will help narrow down if the issue is specific to your user profile. We look forward to hearing how it goes.

Change Users & Groups settings on Mac - Apple Support

All the best.

Hey there Peter Ryan,

Great job already ruling out being outdated by having macOS 13.3 installed. We'd like to help by first learning more about what's happening, along with ruling out some possible causes:

1. When did this start?
2. What exactly occurs when you enter the password after seeing this prompt? Does it accept the password, then shows again after some time?
3. We see it blurred out in your screenshot, but have you already tested going to that account provider's website to see if you had any issues signing in there?
4. Do you see this same message for other internet accounts you've set up in your Mac?
5. Sometimes unexpected behavior can be resolved with a restart. Check out the section ‘Restart your Mac' here: Shut down or restart your Mac

Cheers!

Hi Peter Ryan,

Got it. Is this affecting an iCloud account or is it a 3rd party email account prompting you for your password? If it's a third party email. Do you have any issues logging into their email using a web browser? We'd be curious to know if you can manually log in, rather than using a saved password to sign in.

Then, we'd like you to try booting into safe mode to see if you're prompted for the same sign in there. This mode will check for errors on your computer and block some log in items from loading so you can start to isolate this issue

How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

1. Shut down your Mac.

2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.

3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”

4. Log in to your Mac. You might be asked to log in again.

Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.

2. Release the key when you see the login window, then log in to your Mac. 

You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window

Once you know if this issue happens in safe mode or not, check out this link about what to do next: How to use safe mode on your Mac - Apple Support

Let us know how that goes.

Take care.

Thank you for those details, Peter Ryan!

If you go to the settings in the Contacts app, Settings > Accounts, does the username and password show filled in for the account that you're having the issue with? If not, are you able to add it there to see if that resolves the issue for you?

Please let us know.

Best regards!

Hey there Peter Ryan, 

We look forward to hearing how it goes.  

Have a good one!