After 1 year of use some permanent, non cleanable marks appeared on my screen. Specially spacebar marks and adjacent areas of the mousepad where the hand stands while typing.
MacBook Pro 14″, macOS 12.4
I try to avoid putting pressure on the display when carrying the laptop because there is so little clearance between the display & keyboard. This has always been an issue with Apple laptops even back on the 2012-2015 Retina models and the clearance is even less today. Keep in mind Apple does place a piece of very thin foam/cloth between the display & keyboard when shipping the laptops from the factory even though the laptop is within a very sturdy box. I don't recommend putting anything between the display & keyboard except perhaps the original material Apple used from the factory or you risk cracking the glass and/or LCD panel.
The keys are rubbing the anti-reflective coating from the Display. You can have Apple check the laptop to see if they will do anything. I know that Apple has a secret free repair program available for the older models, but I don't think that program applies to Apple Silicon Macs. Even if the program is valid for Apple Silicon Macs, I don't think the coating is affected enough to even qualify for the program. Apple has some very strict guidelines for determining how bad the anti-reflective coating issue must be especially if it is just the key impressions.
so, any solution yet? it's been a while
Are you sure that the alcohol will not react with some kind of protective layer on the screen? I wouldn't use alcohol.
I use a keyboard protector and it still causes issues. I would't recommend it.
Same here with a 14" MacBook Pro M2 Pro. I'm using a microfibre cloth now, but I already have some irreparable damage on my screen...
Hi, how bad were the scratches on your screen so that they agreed to fix it for free?
tavares2021 wrote:
Just found this although it wont help if the damage is done.
NEVER Close Your Macbook Lid Without Doing THIS!
https://youtu.be/FZGeCmJ-c_8
Bad idea.
What you need to do BEFORE using your laptop is wash your hands and dry them. And don't put on lotion. Also, don't eat while using your laptop.
Since a few weeks, I was using a 8 1/2" x 11" sheet of paper that I place on my keyboard before closing the lid. The thickness of this sheet of paper is 0.09 mm.
Last week, I found a long lost pad of tracing paper of 8 1/2" x 11". The thickness of one sheet of this tracing paper is 0,04 mm.
Now I use this sheet of tracing paper to protect my screen and I also wipe the keys with a sheet of cleansing wipes before putting the tracing paper in place.
I seldom close the lid on my Macbook Pro and do all the above mentioned procedure only before closing the lid. I also avoid putting too much pressure on the laptop when stored in its carrying bag.
My point, and I know it has been mentionned by other users, is that we shouldn't have to do that to circumvent a design flaw by Apple. Hey, Apple, make your laptop 1 or 2 millimetres thicker. This will not prevent me from buying a Mac laptop. The race to produce the absolute thinnest laptop is ridiculous.
No official response from any Apple's representative?
There will be none here. This is a community of end users like you and Apple does not respond here.
Keyboard marks on Macbook Pro M1 14" screen
